Safe rides to the care you need
Non-emergency medical transportation for seniors, wheelchair users, and patients across King County and Snohomish County.
Getting to care should not be the hardest part of care
A missed ride can mean a missed appointment, delayed treatment, or added stress for families and care teams. Fountain of Joy helps riders reach care when ordinary transportation is not the right option. Whether transportation is needed one time or on a recurring schedule, our team helps coordinate the ride details and mobility needs before service is confirmed.
Medical transportation services
Medical Appointment Transportation
Wheelchair Transportation
Senior Transportation
Dialysis Transportation
Hospital Discharge Transportation
Therapy and Rehab Transportation
Recurring Medical Rides
Facility-Coordinated Transportation
How scheduling a ride works
We confirm the details before service begins so riders, families, and care teams know what to expect.
Share the ride details
Tell us the pickup address, destination, appointment date and time, mobility needs, and whether a return ride is needed.
We confirm availability
Our team reviews the schedule, route, access notes, and passenger support needs before confirming the ride.
Pickup and transportation
The rider is picked up at the confirmed location and transported to the appointment or care destination.
Return or recurring rides
If needed, we help coordinate return rides or recurring transportation for dialysis, therapy, and routine care.
Common transportation destinations
These are examples of non-emergency trips we may be able to support, depending on location, schedule, and mobility needs.
Primary care and specialist appointments
Dialysis treatment
Physical, occupational, and speech therapy
Hospital discharge to home or rehab
Outpatient procedures and follow-up visits
Pharmacy and medical supply stops
Adult day health and senior programs
Clinic, facility, and care-team coordinated trips
What we need to schedule transportation
The more we understand the ride, the better we can confirm the right transportation option.
Ride Details
Pickup and destination addresses, appointment date and time, whether a return ride is needed
Mobility Needs
Wheelchair, walker, or cane use, transfer ability, any access notes (stairs, ramps, elevators)
Contact Information
Passenger name, best contact phone number, facility or caregiver contact if applicable
Non-emergency transportation only
Fountain of Joy Care and Transportation provides non-emergency transportation only. We do not provide ambulance services or emergency medical transportation. If you are experiencing a medical emergency, call 911.
Questions about transportation
What is non-emergency medical transportation?+
Non-emergency medical transportation helps people get to and from care when they do not need an ambulance but cannot use ordinary transportation comfortably or safely.
Do you provide wheelchair transportation?+
Wheelchair-accessible transportation may be available. Please contact us to confirm wheelchair type, transfer ability, pickup access, destination access, and availability.
Can I schedule recurring rides?+
Yes, recurring rides may be available for dialysis, therapy, rehabilitation, and routine medical appointments.
Do you provide hospital discharge transportation?+
Non-emergency hospital discharge transportation may be available. Please call to confirm hospital pickup location, discharge timing, destination, and ride type.
Is this ambulance transportation?+
No. Fountain of Joy provides non-emergency transportation only. For medical emergencies, call 911.
See also
In-home personal care
Fountain of Joy can also provide non-medical support at home, including help with daily routines, companionship, meals, light housekeeping, and respite support.
Need care at home or a ride to care?
Call us at (206) 954-5823or send a request. We'll help you understand the right service, next steps, and availability.